+44 203 879 197 4

Anonymous

12 Aug 2025

Ordered a fridge and washing machine from AO yesterday morning, they have currently tried phoning me 5 times in just over 24 hours.

Anonymous

16 Jan 2024

Selling extended warranty on AO purchased oven.

Anonymous

3 Nov 2021

AO call centre fue reportado como Número fiable con el número 020-38791974

Anonymous

9 Aug 2021

Unsolicited call to mobile.

Anonymous

5 Jul 2021

called to sell extra care on product.

Anonymous

18 May 2021

I ordered a washing machine from AO and this number called the day after. The lady was extremely pushy about the insurance. I said I wasn’t sure and to call back, that I needed to check with my husband etc and she just kept repeating that she needed a sort code and account number. I felt at this point it was a bit dodgy so I hung up. Seems to be a proper number but the sales people are very pushy so just be aware. I ended up cancelling my order because I didn’t like this kind of tactic.

Anonymous

14 May 2021

Basically when you buy something from AO. They phone you from this number. Spend ages going though your order with stuff youy know anyway as you bought the thing involved. Then 3/4 of the way through by the time you've mainly switched off introduce the extended warranty thing. For me it would £7.50 a month. Once you call them out on the fact thats their ulterior motive for the call then call soon ends. Legitmate but just a waste of time way of trying to sell extended warranties!

Anonymous

12 May 2021

They pretend to care about you (we can help you get an earlier delivery date... help you with the discount code...), but it is only about selling the insurance. I am disappointed. Not good practice. Manipulative.

Anonymous

10 May 2021

AO confirming delivery options, will try to sell you extended warranty though, quite persistent on that

Anonymous

15 Mar 2021

ao call center for confirming the delivery

Anonymous

10 Mar 2021

try to selling insurance cover , keep talking non stopped

Anonymous

9 Feb 2021

Spam automated call, trying to tell me there's been unusual activity on my NI number and bank account so my NI will be deactivated and won't be used any more unless I press 1... At least pretend to be from HMRC!

Anonymous

7 Jan 2021

Called me to check details for an AO delivery to my home the next day.

Anonymous

20 Oct 2020

Told me they were calling going about my delivery from AO and I would not receive my fridge freezer if I didn’t speak to them! Turns out they were trying to sell me an extended warranty. Very persistent and wouldn’t take no thanks for an answer! I eventuality hung up and blocked the number.

Anonymous

8 Sept 2020

AO calling to follow up on a purchase I made and trying to sell their monthly insurance. Very polite and did not annoy me at all. I understand that they need to sell their services. If you do not need the insurance just kindly decline their offer.

Anonymous

31 Aug 2020

Selling on product insurance - the usual

Anonymous

27 Aug 2020

They start to just confirm your delivery but then soon turns into how you have a warrenty for life of product and all benifits - and then suddenly they mention its a monthly cost and they can set the Direct Debit up straight away. After explaining not needed, she continued to speak over me saying she can set it up right now for us and its all OK! I had to basically shout to stop the action. Do not answer. It's nothing more than after selling insurance rubbish.

Anonymous

3 Aug 2020

AO.com trying to sell their insurance, most appliances come with a manufacturer warranty there is no need for this really.

Anonymous

29 Jun 2020

AO - trying to upsell insurance on white goods. Fairly harmless, but quite persistent

Anonymous

15 May 2020

Trying to sell extended warranty on purchases. Felt sorry for the young girl as this is after the Coronavirus lockdown has just been eased. You have to wonder if it is really necessary for management to call her in? Work from home, why increase the risk and strain on NHS, public transport and your own staff by asking them to commute?

Anonymous

23 Apr 2020

spam, trying to sell a warranty

Anonymous

2 Dec 2019

Its ao call centre, they try to sell you their insurance as others have said it, if you are not interested be polite and say bye otherwise they will keep try to chat.

Anonymous

26 Nov 2019

After care sales call - confirming delivery date for an order I placed and asking if i'd like to take an AO.com cover plan. so I suspect an additional sales call in guise of delivery date confirmation.

Anonymous

18 Sept 2019

confirming order and delivery. pressing to take out extended warranty for appliances. I told them to call back in a couple weeks once i have the appliance, yet they are still calling me 3 times a day

Anonymous

18 Jul 2019

Trying to sell extended warranty package for new appliances. Not a 'hard sell' but took a couple of no's to get rid of them.

Anonymous

31 May 2019

AO.com ringing to confirm delivery & installation of an order

Anonymous

24 May 2019

annoying harrasment

Anonymous

20 Mar 2019

Keeps calling and hanging up when I answer! Most annoying!

Anonymous

14 Dec 2018

Legit follow up call from ao

Anonymous

25 Oct 2017

follow up call on purchase from ao. Will ask you to take out extended warranty if you want it.

Anonymous

24 May 2017

ao.com calling to confirm delivery of items ordered

Anonymous

20 Apr 2017

ao marketing follow up on your order but pushing additional warranty - waste of time plus they hang up real quick once they realise no money to be made..