+44 800 012 801 5

Anonymous

16 May 2017

Any caller pretending to be your wife's bank, we have a joint account! asking to speak to your wife but refusing to say who they are should not be trusted. If a company want feedback they need to start by being honest and open!

Anonymous

18 Apr 2017

Complained to Lloyds directly. Complaint was dealt with very well. They did say that when you are told there will be a servey to do you need to say no then so no call will be made. I am now excluded from any further calls at any time as well. They even paid for the call. Well done Lloyds

Anonymous

18 Apr 2017

Had a call from these people today my wife and I took a joint insurance policy out but they would only talk to my wife. I will be getting angry with the bank to as i asked that they do not pass my details on to other companies this is a clear breach of my confidentiallity

Anonymous

6 Apr 2017

Called 3 times, when I answer they hang up....

Anonymous

21 Feb 2017

a big thankyou to saraH, for sharing her experience, I get that none of the staff are happy, I've done call centre work also! Couldn't last a week, I had to leave! Thanks again

Anonymous

21 Feb 2017

answered a machine!! Twice this has happened, checked my bill last month, I was charged 89p just for answering at the wrong time!! it's a shared cost call! Block it!!

Anonymous

11 Feb 2017

Very rude claiming to represent LLoyds Bank. Several calls causing now harassment. Spoke to Lloyds who knew nothing about the calls.

Anonymous

30 Nov 2016

Persistent calls not answered - mainly calls early to mid evening. Has rung at least twice today.

Anonymous

20 Nov 2016

Previous reporters have been very helpful thenk you and I feel the call I received was quite legitimate as I had recently contacted a bank. However the call came at 21:00 on a Friday night so I quickly refused it telling the gentleman to call in 'office hours'.

Anonymous

6 Aug 2016

Number called several times, on answering, just a dead line, no -one there. Very annoying!!

Anonymous

14 May 2016

always calling when I answer the call they hang up????? if they think I'm calling back then they are wrong

Anonymous

24 Feb 2016

My husbands get calls all the time from this number. Annoyingly during the day when he is at work and it is left to me to answer after doing night shifts. they have been told numerous times remove our number a I need to sleep during the day. My pleas are ignored.

Anonymous

11 Feb 2016

Silent then hung up. 1. Ignored ex-directory. 2. Ignored TPS. 3. Phoned in "my time". 4. Hung up anyway.

Anonymous

11 Dec 2015

Keep getting calls asking for people I've never heard of. Keep asking for them to remove my number but alas they keep harassing me

Anonymous

25 Nov 2015

I got a call from this number the guy said he was from Network Research and said he had a survey. I said I don't feel comfortable discussing personal details over the phone as he could be anyone but would be willing to consider a paper or email version of a questionnaire. He hung up. He is not doing his company any good.

Anonymous

20 Nov 2015

They called me at 8.50pm on Friday!

Anonymous

13 Nov 2015

Rung at 8.33pm on a Friday night when my baby was in bed. Something about a survey. Recently left Lloyds after 2 years so believe it's due to this.

Anonymous

10 Nov 2015

I recently updated my personal details with my bank Lloyds , they simply wanted customer service feedback . Nothing to worry about .

Anonymous

10 Sept 2015

I had one of those Clowns phoning me at 19.00 here.mumbled something about a question I had asked at my local LLOYDS.we don't have LLOYDS we have only TSB.i asked him what querrie I had and he replied,nevermind.can you answer some .... and I disconnected him.What gives those Morons the right to phone anybody and ask questions,about banking of all things.

Anonymous

5 Jun 2015

Completely genuine. I work for a bank and all high street banks employ this market research company, who are bound by data protection laws which means they are unable to reveal details of where they are calling from until speaking to the account holder. These calls help improve the service that you receive in your local bank.

Anonymous

30 Apr 2015

Time wasters, pretending to be associated with you, as described by the person who worked for them. Probably got my number from Halifax in my case, as Halifax will give out info even when you've told them not to. That's why I stopped further investment with them and withdrew what I had. A genuine bank identifies themselves. Persistent, 'educated sounding', Scottish accent, female. TIME WASTER.

Anonymous

8 Apr 2015

A guy claiming to be, but NOT sounding, English. Asked for our bank details. When told to piss off, he hung up! The ICO wesbite diverted me to the police on Action For Fraud, but that site did NOT ask for their number! Complete waste of time.

Anonymous

12 Feb 2015

This is Lloyds customer feedback. Yes, it may be a marketing company but they are doing a job which is instigated by something or another you have done. We recently took out a loan with Lloyds and they advised me that I would be called to complete a short questionnaire as to how the advisor dealt with my application, information provided and so on. Its is not a pest caller, they will be calling as you are a Lloyds customer (I am not sure if they do other banks as well). Simple if you don't want these calls, just look up the Telephone Preference Service online and register your numbers. Then whenever anyone calls you advise its actually illegal for them to be cold calling you (which it is 28days after you've submitted your number to the TPS) and they cant hang up quick enough. Sometimes as these calls are linked to a service you have given permission to contact you (i.e your bank) then they will share your details and it doesn't fall under TPS guideline. Or just answer the phone and give feedback then they wont need to call again!

Anonymous

10 Jan 2015

this number has contacted myself on numerous occasions and I`ve now blocked this number. The person repeatedly used false statements and they have used threats stating they are going destroy my property best thing to do is block there number problem solved.

Anonymous

12 Dec 2014

If it is lloyds bank I do not bank with them and never have . The only thing that connects me is that used to have Halifax shares that llxek48oyds took over

Anonymous

13 Nov 2014

As I speak fluent French I answer these calls speaking nothing but French. It's quite funny hearing the person at the other end attempt to communicate with me in English. They seem to think that if they say the words slowly and loud then I'll understand. I don't give in and don't give them any words of English. They soon give up.

Anonymous

28 Oct 2014

Had this number call our landline, claiming that it was something to do with the bank. The person they were looking for was not home at the time. They called again later. Looking at previous reports, it seems to only come from one named bank - Lloyds Bank. Coincidentally that's the same bank we use. After researching the number (to see whether it was Lloyds or a scam), I came across this site

Anonymous

13 Oct 2014

Harassment Enough is enough!

Anonymous

2 Oct 2014

LISTEN FOLKS. How to deal with cold callers. Had 2 calls from these guys. The second time I simply said. 'Hi you've reached the Ga y & Les bian helpline. What personal problem can I help you with today?'. They've not called back since. IT WORKS.

Anonymous

2 Oct 2014

LISTEN FOLKS. How to deal with cold callers. Had 2 calls from these guys. The second time I simply said. 'Hi you've reached the Gay & Lesbian helpline. What personal problem can I help you with today?'. They've not called back since. IT WORKS.

Anonymous

24 Sept 2014

Tonight, at 19:20 24/09/2014, I was called by this number but as I don't answer unknown and 0800 numbers it was a fruitless call. By a coincidence I paid a visit to LLoyds TSB yesterday, first time in months. Never had this number call before and it won't be answered. Does that ring any bells? So be my guest whoever you are. Lol

Anonymous

24 Sept 2014

Tonight, at 19:20 24/09/2014, I was called by this number but as I don't answer unknown and 0800 numbers it was a fruitless call. By a coincidence I paid a visit to LLoyds TSB yesterday, first time in months. Never had this number call before and it won't be answered. Does that ring ant bells? So be my guest whoever you are. Lol

Anonymous

22 Sept 2014

This number appears to be a call centre. On one occassion the caller claimed to be calling calling on behalf of my bank (I dont use a bank). On the second occassion they claimed to be from Microsoft, responding to a report, generated from my system (Which had been offline for 3 weeks at that stage with an unrelated hardware issue). On both occassions I told them I was on TPS and that they should not be calling and that I had previously asked to be removed from their calling list. This number is now permanently blocked using the TrueCall Call Blocker.

Anonymous

5 Aug 2014

Calls at least once a day, normally late in the evening. Always asking for someone who doesn't live here, and no matter how many times we tell them, they still ring back. They've woken our baby up more than once and the next time they call I'll be letting them know that!

Anonymous

15 Jul 2014

Just had call from these MORONS asking to speak to my wife about her satisfaction with her bank and any transactions ahe may have recently made. I asked them to identify which Bank they were supposed to be representing couldn't say. Suprise! Suprise! the old chestnut of the Data Protection Act was mentioned. Couldn't tell me what part of the Act though. Continued to ask to speak to my wife. Told female caller that she wasn't allowed to due to the Data Protection Act. Have been registered with TPS for donkeys years. Rang number afterwards company called Network Research- Market Research Company.

Anonymous

12 Jul 2014

These people should go to hell annoying the old and frail. Calling all hours of day and night.

Anonymous

12 Jun 2014

called at nine pm,asking to speak to me by full name,i am ex directory so would like to know where they got my name and number from.didnt ask as I had no wish to speak to them.but will be asking my bank ,if anything to do with them,

Anonymous

12 Jun 2014

This is s banking fraud!call City of London police if you are called by this number!

Anonymous

4 Jun 2014

called tonight asking for my husband. would not answer any of my questions, wanted to talk to him.When I said he would not talk to them they rang off.

Anonymous

31 May 2014

do not answer from this number Scammers and no goods

Anonymous

17 Apr 2014

twice this company have tried to ring me ,i thankfully have a phone when set can send certain calls straight to answer phone so really they can keep trying but will never get through to me ;o)

Anonymous

15 Apr 2014

Buy a call blocker and no-one will pester you any more. It's well worth the money spent to stop this carry on.

Anonymous

5 Apr 2014

Supposed to be a banking survey - put phone down

Anonymous

11 Mar 2014

The call is from Network Research, I used to work for them briefly! They are a market research company who are commissioned by several well known banks to conduct surveys on their behalf, because the banks KNOW their customers don't appreciate it. This feedback then gets passed back to the bank staff and specific branches Its basically just the banks way of spying on their staff, all the questions relate to the member of staff who served you such as how friendly they were, how long did you have to wait, how knowledgeable they were etc. Network research staff work till 9pm which is a ridiculous time to be calling people hence why I quit. So if you have been into your bank to do any kind of transaction even if it was just to ask a question, chances are you will be called and asked to take part in a 5 minuet survey about a 30 second visit. The bank also ask that we do not reveal the name of the bank until we are speaking to the account holder, apparently its for customer confidentiality and believe me this upsets A LOT of people, and quite rightly so! If you tell the caller you don't wish to take part we then code that as a refusal meaning you will not be called back, so if you have refused you definitely should not be receiving another call, also if it goes to answer machine the system automatically books an appointment to call back. But believe me, no one hates their jobs more than these people do.

Anonymous

5 Dec 2013

They called me on Skype. I don't have an actual Skype number, just the account. I live in the US and call the UK often. Who are these people and why are they calling skype accounts now?

Anonymous

22 Oct 2013

fecking annoying company keep ringing me!!!!

Anonymous

14 Feb 2013

Say they are a company called Network Research. Rude and aggressive (late in the evening).

Anonymous

21 Jan 2013

do not give them any details or just do not answer it!!

Anonymous

8 Dec 2012

This number is ringing me at least twice a day, as I work unsocial hours they have twice woken me up, including this morning and yesterday. The first time I answered it my dinner was on the boil so I said it was not convenient. How I wish I had never answered it at all!

Anonymous

18 Oct 2012

According to other forums, this is a market research company employed by your bank, who have been given YOUR phone number, without YOUR permission to a market research company, who are told NOT to reveal to you exactly who they are working for. This is despite the fact I have asked my bank literally dozens of times to remove my ex-directory phone number from their records and to NEVER call me, and yet I have had two calls from this number in just the last couple of hours. And, as it is claimed to be a survey, there is absolutely nothing the Telephone Preference Service can do, and these people can pester you as many times a day as they like, between 8a and 10pm, seven days a week, including bank holidays.