Is this call a scam? Check in 7 questions

Did someone just call claiming to be your bank, the police, an authority or a relative with a new number? Tick what happened in the call. Your answers never leave your browser.

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Tick everything that happened in the call

They said they were your bank, the police, an authority, a company or a relativeFor example: “we’re calling from your bank’s fraud team” or “Mum, I’ve got a new number”.
They asked for a code you got by textA verification code, a WhatsApp code or one to confirm a purchase or a payment.
They asked you to install an app or share your screenAnyDesk, TeamViewer, QuickSupport or a so-called “security app”.
They asked you to move money or pay with gift cards or cryptoFor example to a “safe account”, to “cancel a charge” or to pay a fine.
They asked for your card number, its PIN or your passwordsAlso the CVV, your online banking credentials or your digital signature.
They rushed you, threatened you or told you not to tell anyone“You have to do it now”, “if you hang up you’ll lose your money”, “don’t tell anyone at the bank”.
They asked you to dial a code with stars and hashesFor example **21*…# or *401*…: it forwards your calls to the scammer.

Which countries it covers

The questions work in any country: no bank, police force or authority anywhere asks by phone for codes, remote access to your phone, transfers to “safe accounts”, gift cards, crypto or passwords. The reporting channel is shown in the countries where NoCall has verified the official body.

Your answers are processed in your browser and are never sent or stored.

Frequently asked questions

What if it really was my bank?

If it really was your bank, hanging up does no harm: call the number on your card or in its app yourself and ask. A real bank never asks for your passwords or codes, or for you to move your money to another account.

They called from my bank’s real number. Can it still be a scam?

Yes. Scammers can fake the number shown on your screen (spoofing). That’s why what they ask for matters, not the number they call from.

I already gave them a code or money. What should I do?

Call your bank now to block the card and any pending transactions, change your passwords and report it as soon as possible: time matters to get the money back.