What to do about a suspicious call
Phone scams in Spain are getting more sophisticated. The NoCall community has reported more than 0 suspicious calls, from telemarketing to fake bank impersonation. Knowing how to react can protect your data and your money.
Warning signs
Artificial urgency
"Your account will be blocked in 24 hours", "Act now or you will lose access". Legitimate companies do not pressure you like that.
Requests for bank details
They ask for card numbers, PINs, passwords, or SMS codes. Your bank will never ask for this information over the phone.
Caller ID spoofing
They pretend to be your bank, Social Security, Correos, or a well-known company. The number on screen may even match the official one — scammers can spoof it.
Fake prizes and lotteries
They tell you that you won a draw you never entered. To "claim" the prize they ask for personal data or an upfront payment.
Robocall
A recording asks you to press a digit or call back. Hang up immediately.
What to do step by step
1. Do not share personal information
Never give bank details, passwords, national ID numbers, or other sensitive data by phone to a stranger. No bank or official body will ask for these details over the phone.
2. Hang up if you are unsure
If something feels wrong, hang up. If it were truly important, they would reach you through other channels. You can always call the organisation's official number yourself to verify.
3. Check the number on NoCall
Search the number in our database. With more than 177 identified numbers, you will often find information if others already reported it — risk score, category, and community comments.
4. Block the number
If you confirm it is spam or a scam, block the number. With the NoCall app, numbers that are already reported can be blocked automatically.
5. Report the call
Reporting the number on NoCall helps the whole community. Each report feeds the risk score and helps other users block it automatically. 0 new reports were filed today.
Common phone scams
Vishing (voice phishing)
They pretend to be your bank to steal online-banking credentials. They may know your name and partial account details. Hang up and call your bank's official number.
Missed international call
You get a missed call from a foreign number. Calling back can trigger a high per-minute rate. Never return calls to unknown international numbers.
Fake tech support
They claim your PC has a virus or your line will be cut off. They want remote access or an immediate payment. Microsoft, Apple, and similar companies do not cold-call you like this.
"Relative in trouble" scam
Someone pretends to be a relative who urgently needs money (accident, arrest). Always verify by calling your relative on a number you trust before you act.
Where to report
- Policía Nacional: Online reporting at policia.es or at a police station.
- Guardia Civil: Online reporting or at a Guardia Civil post.
- INCIBE (017): Free, confidential cybersecurity helpline.
- Robinson List: For unauthorised telemarketing, register to reduce sales calls.
- NoCall: Report the number on our platform to alert the community.
Check a suspicious number
Enter the number that called you to read community reports: