B
Bank of America
Banco estadounidense
Bank of America impersonation — 14 reported numbers
Bank of America will never ask you for banking details, passwords, or SMS codes over the phone.
If you get a suspicious call, hang up and call back using the official number.
Don't click links in SMS messages claiming to be from Bank of America.
Scam signals: urgency, threats to disconnect service, deals that sound too good.
Latest community reports(160)
“Received a call from 1-800-432-1000, the same number on the back of my debit card. They spoofed this number. They gave a case number and wanted me to type in VOID486SW2 into Zelle as a recipient to supposedly void the fraud transaction. SCAM”
- Anonymous
“*DEFINITELY A SCAM* Someone called saying a new checking account had been opened in my name at a previous address. They had the correct address. They said $5,000 had been deposited. I asked them to verify they were Bank of America. They kept telling me to just Google the phone number (which is the correct phone number). Still, it didn't seem right. I hung up and called back. The real people were able to verify my checking account balance so I knew it was a real number. They ran my social and found no new accounts with it. Then I found this site saying people had been spoofing the number. So yeah, definitely a scam. Just froze my credit accounts at the three bureaus.”
- Anonymous
“Told me my phone number had been associated with a fraudulent purchase. When I told him I didn't believe this he became very vulgar. Strong accent somewhat difficult to understand”
- Anonymous
“Same as everyone else, they masked the number to match BOA's customer service line. I answered the phone, middle eastern guy claiming to be BOA fraud division. Wanted me to "confirm a suspicious purchase made 30 minutes ago", but wouldn't tell me what the purchase was or for how much. Went on to tell me "you wont be able to see it, but we can see it on our end, I need you to go to Zelle". At that point, I exploded, lit him up for 2-3 minutes of straight obscenities and hung up.”
- Anonymous
“These are SCAMMERS, NOT Bank of America. Do NOT give them any information! They want to steal people's Social Security numbers for identity theft purposes. I received an email with SUBJECT: Important reminders about transaction dispute claims related to your Bank of America prepaid debit card Sender's email address must have been fake. It showed as: [email protected] This is a scam to steal Social Security numbers. The email only gave what it claimed were the last 4 digits of the prepaid card (which I don't have). I called the general account questions phone number in the email. Voice mail system said to either enter a card number or press 1 to report lost or stolen. I pressed "0" a couple of times on prompts and was connected with a woman. She said she could only help me if I gave her the full card number or my Social Security number to verify my account. I told her that if a prepaid card was sent to me, such as for a rebate or other reward programs, the sender would NOT have my Social Security number, and so there's no way she can look up anything for me with my S.S. number. I asked her repeatedly to give me a website address for a valid Bank of American Prepaid Card site, where I could verify that the phone number I called from the email is a valid Bank of American customer service number. I told her repeatedly that I was concerned this was really Bank of America. She made various excuses, and would not provide me with a web address. I insisted, and then she said she was disconnecting our call, and she hung up. These are SCAMMERS. Do NOT give them any information. The email had a variety of phone numbers. I called the first one. Do NOT call any of these numbers: 866.213.4074 General account questions or to order a statement(s) 855.355.5058 File a claim or dispute a transaction 866.656.5913 TTY line for the hearing impaired 423.262.1650 Outside the United States, call collect”
- Anonymous
“They spoofed BoA's official phone number and called me telling me there were suspicious charges pending on my account that they stopped. They wanted me to log in to online banking and check to make sure the transactions were gone on my end. That lead to them wanting me to go to Zelle to do something to "make sure" the charges were gone on my end or something. It was hard to understand the man on the phone and he talked very fast. I had this page open in a new tab and as soon as they mentioned Zelle, I realized this was indeed a scammer. I asked him to read off my bank account number and he said he couldn't share that confidential information over the phone. I told him "I'm going to hang up and call back the main Bank of America line-" and he hung up on me mid sentence. That cemented it for me, 100% a scam.”
- Anonymous
“Called my cell. Knew my address. Said someone penned an account at BofA in my name. Call got disconnected (his end). Called back apologized for the accidental hang up. Then proceeded along the same line. Someone oppened account in my name. I asked how much is in the account. He told me. I said, "Awesome, I'll take my ID with the address on the account and withdraw it all at my local branch." I am nearly positive he did not proceed with the fraud attempt because I sound very young on the phone. As a side note, I've never had an account with BofA.”
- Anonymous
“Got a text message saying there was a charge at Target for $578.52 from 747-268-2541, asking if I recognize the activity. I texted back No. A little while later I got a call back from the BoA 800 number and the guy had ALL OF MY INFORMATION, and walked me through "reversing the Zelle charge" which involved SENDING MONEY. The pop-up from the Bank of America app says "we will never call and ask you to transfer money." I told the man on the phone that it didn't feel right and he started pressuring me to finish the transaction so I told him I would call Bank of America directly. I did call Bank of America and there were no transactions pending and there was no Target charge. Scam!”
- Anonymous