Situation guides: what to do about the suspicious
Step-by-step guides from the NoCall team for acting in each suspicious situation.
A call from a relative in trouble with an AI-cloned voice: how to verify
The voice sounds exactly like your son, granddaughter or spouse, and they need money now. AI can now clone a voice from a few seconds of audio. Here is how to check before you pay, and what to do if you already have.
Selling on Carousell and the "buyer" sends a link or asks for my details
A buyer on Carousell or Facebook Marketplace agrees to your price, then sends a link to "receive payment" or "arrange delivery". It is a phishing trap. Here is how to spot a fake buyer and keep the sale safe.
You've won a prize: the fake lucky draw by call or SMS that asks you to pay
A call or SMS says you have won a lucky draw, a phone or shopping vouchers, but you must pay a small fee or give your card details to claim it. It is a scam. Here is how to spot it and what to do.
Job offer on WhatsApp or Telegram: the "task" job scam
A recruiter offers easy money for liking videos, rating hotels or "boosting" products, then asks you to top up to unlock bigger tasks. It is a job scam. Here is how it works and what to do.
Fake traffic fine or ERP charge by SMS: what to do and how to check if it is real
An SMS says you have an unpaid traffic fine, parking offence or ERP charge and must pay through a link before a penalty is added. It is smishing. Here is how to check for real fines in Singapore and what to do if you paid.
"I sent you a code by mistake": how your WhatsApp gets hijacked
A contact asks you to forward a six-digit code you just received by SMS. If you do, you lose your WhatsApp or Telegram account. Here is how the takeover works, how to protect yourself and how to recover your account.
A foreign number is calling me: what to do and how to block it
Your phone shows a call from an overseas number with a "+" in front, and you know no one there. Here is why it happens, whether answering costs money, how to block these calls in Singapore and what to do if you already called back.
The "police" or a "government official" is calling me: the impersonation scam
A caller says your identity has been used in a crime, your bank account will be frozen and you must move your money to a "safe account". It is a government official impersonation scam. Here is how to spot it and what to do.
"Can you hear me?": the call that tries to record you saying "yes"
A caller asks "Can you hear me?" or "Are you the owner of this line?" and waits for you to say "yes". Here is what the real risk is, how to answer suspicious calls and how to cut down on unwanted calls in Singapore.
Hi Mum, I've got a new number: when your "child" asks for money on WhatsApp
An unknown number messages you on WhatsApp claiming to be your son or daughter, with a new phone and an urgent payment to make. Here is how to check it in a minute, what to do if you have already paid, and how to report it.
Fake Microsoft technician: they call because your computer "has a virus"
A caller claiming to be from Microsoft, Apple or your antivirus says your computer is infected and asks you to install AnyDesk or TeamViewer. It is a tech support scam. Here is how to hang up safely and what to do if you already gave access.
Fake debt collectors: threatening calls about a debt you don't owe
A caller demands immediate payment of a debt you do not recognise, threatening court action, arrest or visits to your home. Here is how to tell a fake collector or loan shark tactic from a real claim, and how to protect yourself.